Service

Dearye understands that your customers drive your success. Our objective is research, development Dearye technology together with advanced Dearye machines to reduce the cost, enhance the efficiency and supply the customer with the best service. Realize high efficiency and low cost of the company, improve feedback speed of market, quicken technical innovation, ensure high quality and reduce production cost--- we do all these to enable the clients to get more benefits and to seek more business opportunities in the market. We promise to create more values for you and the society. We always develop new technologies and new products for our clients, and make our popularity on a high level in this field; we must heighten our position and set a good example in the field. A group of experienced staff are ready to serve you with enthusiasm at any moment!
Service concept:
Dearye goal is to improve your production, and the service team reacts to any issue with urgency to avoid customer down-time.
Service orientation:
Regard realization of choice service promise as the destination; implement the concept of high-quality, high-taste, high-efficiency and all-around-way service in the process from the design, manufacturing, management to the sale of products.
Service promise:
From the design, we will do every step carefully to satisfy clients to the best.
1. Pre-sale services:
Act as a good adviser and assistant of clients; enable them to get rich and generous returns on their investments.
(1) Select equipment model;
(2) Design and manufacture products according to clients’ special requirement;
(3) Train technical personnel for clients;
2. Services during the sale:
Respect clients; devote ourselves to improving the total value of clients.
(1)Pre-check and accept products ahead of delivery;
(2)help clients to draft solving plans.
3. After-sales service:
Provide considerate services to minimize clients’ worries.
(1) Assist clients to prepare for the first construction scheme;
(2) Install and debug the equipment;
(3) Train the first-line operators on site;
(4) Examine the equipment regularly;
(5)Take initiative to eliminate the troubles rapidly at site;